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Horrible Experience

Working with 2Chic Events was one of the worst experiences of our lives and nearly ruined our entire wedding. We recently moved to California after growing up in Boston, MA, where our families are still located. Since we are not familiar with the area, we chose to utilize the services of a wedding planner to assist in navigating the planning process and choosing reputable vendors. Our initial meeting with Aimee Wendell from 2Chic Events was on 1/28/12 and during this meeting she suggested Cabo for a wedding location. We loved the idea and Aimee assured us she had extensive experience in Cabo and would be qualified to plan a wedding there. Aimee was responsible for assisting us in booking a venue but the venues she provided either did not match our budget, or did not match the few requirements we had (budget friendly for guests, small venue, character). Aimee had emphasized her familiarity with Cabo, yet the venues seemed very limited. We began to doubt how well she knew Cabo and ended up doing the venue search on our own. Once we chose the venues, we asked her to follow-up for additional information. Aimee was travelling to Cabo on vacation and told us we should travel there during her stay so we could look at venues in person. During the trip, Aimee did not know about the existence of major landmarks in Cabo. She had offered to drive us to the site visits then decided the day before, she did not feel comfortable driving in Cabo. During the site visits Aimee did not ask many questions and seemed disengaged. We were greatly disappointed by her behavior as we thought she would be leading the negotiations and obtaining the required information. Aimee was also supposed to provide a wedding budget and track expenses to that budget. Although she did provide an initial budget 2 months after signing the contract, it did not include items we told her we would be financially responsible for. We repeatedly asked for a more detailed budget that included the venue costs and additional items we requested. Unfortunately we never received this. When we finally found our venue, Aimee informed us she was not able to connect with the venue manager to follow up on our questions and obtain the contract. After over 3 weeks we were in danger of losing our date, we still did not have the contract or the detailed budget we had been asking for, and we concluded we needed to end our relationship with 2Chic Events in the best interest of our wedding. After 6 months of working with 2Chic Events, the only completed item was the booking of our photographer. The breakdown in trust made it impossible for us to continue working with her, especially on one of the most important days of our lives. A month after ending our relationship with Aimee, we received an email from her demanding an additional $750 to cover her hard costs. We informed her that we would be open to a discussion, but felt she had been paid fairly through our prior payment and asked for an explanation regarding the specific amount and requested receipts for the hard costs she referred to. Aimee then proceeded to threaten us and refused to provide any additional information and told us her demands were not negotiable. In response, we stressed that without any sort of explanation; we did not feel comfortable paying an additional fee. In this email we requested to resolve the matter through mediation, but were served with papers on 10/4/12 to attend Small Claims Court! We were completely shocked, as the last thing we needed after everything was to go to court and pay additional money after having to find and hire a new wedding planner (who planned and booked 80% of our wedding in 2 weeks!!!) I can't comment on her wedding planning in Northern CA, but having her plan a destination wedding was a complete disaster, in addition to taking a huge emotional toll. For someone who plans weddings for a living, I was shocked to see the extent she went to in order to ruin our wedding after we let her go.

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