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ALmost ruined my wedding!
Their services were horrible at best. We were sent an officiant named "Kia". She seemed nice enough during our first meeting. She was supposed to gather a contract and email it to us with our vows we had selected. It never happened..We went weeks with out hearing from her and emails were unanswered. I panicked and called the main number where i was assured Kia would be at our wedding she was just "very busy". The day or my wedding i heard nothing from "Kia" until she was LATE! My wedding was supposed to START at 4pm and she arrived at 4:13pm claiming she had gotten lost. Several people in my wedding party tried calling her in the hours leading up to the wedding with no answer or response until 4pm. I was a hysterical mess. When she finally showed up we spent a quick 10-15 minutes going over things(was supposed to be done before the wedding) and we quickly started with everyone panicked, rushed, and flustered. She did not even take the time to know mine and my husbands last name! When she went to introduce us as "man and wife" she had to ask us what our last name was and one of our seated guests had to yell it at her because she wasn't "getting it". Because the wedding started 45 minutes late we ran out of day light for certain pictures, i had to pay for an additional hour with my photographer and videographer and i was forced to dance my first dance with my husband in the dark (out door wedding). We salvaged the day the best we could, but "Kia" and Bella Luna Weddings pretty much ruined my day. I've been harassed for payment after i stopped payment on the check due tot he issues listed above and threatened with court with not even so much as an apology for her conduct. If you want respect, someone to show up on time, get your name right when announcing you as man and wife, or someone professional steer very clear of this place!
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