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To the Staff at Michauds Towne and ...

This past weekend our daughter and Son in Law Nicolette Kaloger and Justin Szydlowski were married, and our choice hall was your Venue, the Grand Ball Room. As the mother of the bride, I want to say how exceptionally nice the reception was. Michaud’s staff from beginning to end were magnificent. I truly mean this, from two years ago when we booked the event to the final moments of cleaning up the hall with all our personal touches added to the tables. Many times, once the payment is secured to book an event or venue and there is no turning back or you will lose your deposit, suddenly the staff don’t seem so friendly and helpful. This was not the case with Michaud’s. They always led us in the right direction, and anytime me or my husband called for advice or questions, they were always so hospitable and provided us with the needed answers. Most often, their response was, “Don’t worry, we take care of that”. The day before the wedding when a group of us went in to add the final touches to the hall, it was so nice to see it pretty much set up with all the tables decorated nicely. Debbie, our hostess and staff manager was with us every step of the way. She was extremely kind and took the stress off any situation. Finally at the end of the night, I personally, got stressed knowing we had only about a half hour to collect all our belongings. I could imagine how we would do this in such a short time. There again, Debbie was so helpful and patient with us. Even moving all our centerpieces and things to one table. I really don’t know when they did it, as it seemed out stepped out of the room for a moment, only to return and find them all there. This was the same too with lighting all the candles and turning on all the mini lights in the centerpieces, and lighting around the table. I suggested they start at 3p.m. the day of the wedding, she assured me that they could start at 5 p.m. and get it all done before the guest arrive. She and her staff sure did. To walk in to such an eloquent Ball room, made all feel so special. The food was excellent, too. Our daughter’s wedding looked like something that only the rich and famous can afford, and yet we were able to afford it, as Michaud’s do not Nickle and dime its customers. Their menu is top notch and you don’t have to break the bank. All the guest I spoke with commented to me how gorgeous the hall was, and it was a “perfect” wedding. That term “perfect wedding” was said several times over that night. Looking back, I can truly agree with them. I would recommend Michaud’s to anyone planning an event, and particularly a big wedding as we did. Thank you so much for your hospitality and attention to detail. Sincerely, Lori Kaloger


Major Mistakes in Program, won't re...

We hired Pro Disc for our wedding based on a recommendation from a co-worker. We loved Bill's (the owner) energy, and we stopped looking at other companies. Bill was accommodating to our hectic schedules, and met us during times which he normally doesn't. Bill even met with us at our venue to discuss our up-lighting options to give the perfect feel. Where the issues come in are that we needed to meet with Bill two months before the wedding to make all of our final decisions in terms of what we were doing, songs, etc. At two months, it's just too early for that, not to mention that half of what we provided to him prior to this meeting, he overlooked so we had to wait for him to slowly type it into his sheet. We had a few minor song changes, which he confirmed that he received (had to follow up multiple times to make sure). When the big day finally arrived, one of Bill's employees was our DJ (which was fine), but the planning sheet Bill provided to him was all wrong. The DJ brought up the bride's father for a toast, which we specifically did not want, so you can imagine the surprise and embarrassment of the father when he was asked to address over 200 people with nothing prepared. The DJ luckily noticed the shocked look on our faces, and confirmed whether or not the father of the groom also was supposed to make a toast (he wasn't). After these two mix-ups, I confirmed with the DJ what he had planned for the rest of the night, and as it turns out, Bill also provided him with the wrong first dance song! This song had been changed for weeks, and had once again been confirmed. Can you imagine how the night would have been ruined if the wrong song was played?! We paid for an upgraded dance floor lighting package, but it was barely on all night. The DJ we had did not do a good job keeping people on the dance floor at all. The floor would be packed for one song, and he would clear it with the next, and then keep going in that genre. I called Bill directly from the reception but only could contact his wife on their office line. We played phone tag the following day, and I finally sent an email with everything that went wrong, and from then on, he will not return any phone calls or emails (has been over two weeks now). Overall, Pro Disc is extremely unorganized and unprofessional, and I would not recommend them to anybody.


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