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Worst experience of my life! My family was in an HBO documentary called "all aboard Rosie's cruise" ten years ago. I did a google search and found blue moon video productions so I called. I spoke to Eddie personally and I explained that we were looking for a video of our special day and exactly what I wanted. I saw the price of $1600 and said if it was out of my budget it would not be a problem. In my opinion this unfolded like a used car salesman. Eddie said it would not be a problem. This was so important to me because our kids were ten years older now and my oldest son was being skyped in because he is a United States Marine serving and could not be with us. No where is my son in the video. It ends up what I bought which was never explained or I would never have agreed was a sizzler. Two weeks before my video was to be done Eddie asked for 5-7 songs which I provided. I received an email my video was finished and I responded when would I receive the DVD. His response was no DVD came with the package but I would receive a link to download. The link did not work so I called him back and he said he wanted to make me happy so I could come pick up a copy on DVD. Nice right? I picked it up and brought it home, deleted was the music we came out to, deleted was the lighting of my parents candles in honor of them, deleted was the blessing of the rings, deleted was communion and deleted was a song played at the end that our family hugged to. Other then our wedding song not one of our selected songs was in the video. What was put in during our vows was the soundtrack to Brokeback mountain! I was upset to say the least and it was horrible. I then had a friend email him who was calm and asked how much for the raw footage. I had to pay an additional $1200 for that which I received today. My kids could have done a better job, lots of footage of people filling their plates. This was a once in a lifetime for us and it was a waste of money and then more money. The guy who came and did the video I later found out hit on the bartender and the dj wife. He also kept going over to the dj telling him he could not wait till it was over because of the heat. I wrote a bad review also on another site and had to send proof I did business with this "company" which I did. I paid in total $2800 for crap and the fact my son is not even in the raw footage tops this mess. I would not recommend this company to my worst enemy.
misleading and low quality
I was charged $275 by Brian to come shoot a few quick outdoor photos for my wedding. We were told by him that we would be able to download the pictures once they were up and we could choose from additional packages to purchase from the site. We were not able to download any photos and in order to obtain the photos it will cost us $500 for "high quality photos" and even more to have them retouched. The photos were poor for the most part as well. Price is not so much the problem as being misled and only having about 12 good photos, and thats being generous, to choose from.
would never recommend them to anyon...
I would never recommend this videographer to anyone! During our initial talks, hiring, planning, and day of our wedding my husband and I were very impressed with Rick. The nightmare began after our wedding. Rick verbally told us that he'd have our preview for us within a few weeks. How I wish we had gotten this in writing! After hearing nothing from him after 2 months I tried contacting Rick. I tried email, office and cell phone. Days & weeks went by with no response. It got to the point that I contacted a lawyer to ask for advice on how to proceed. Finally Rick got back to me with an apology, an excuse, and a promise that the preview would be ready "soon." A month goes by and still no update. I go through the same process of trying to reach Rick with no response. It was at this point that I realized I had better document everything going on. This trend of Rick not keeping in contact with me, not responding to my inquiries for days or weeks, and then apologizing, providing an excuse, and promising results "soon" went on for months. I tried being patient and nice but in order to get any response from him I had to threaten to sue him every single time. I did not receive the video preview for over 4 months. My husband and I watched it and sent Rick our comments on what to change and final payment. We did have in writing that the final video would be ready within 45 days after receiving all materials needed for completion. After 2 months we still had not received the final video so I was back to threatening to sue. I found out during this time that Rick dropped the hard drive on which our footage was stored! Finally we get what was supposed to be the final video. It was not in HD, nor was any of the raw footage included. It took another 2 weeks to get everything. After almost 11 months we finally had a finished product but after all of that I would say that quality of the video was good but not great. There were issues with the white balance, volume, and framing in parts of our video. We did point these things out in the preview but apparently there were some things that could not be fixed after being filmed improperly. I would never recommend these videographers to anyone for anything. I cannot tell you how much stress and heartache I went through trying to get my wedding video. I found them to be extremely unprofessional and in the end the quality was not what I was expecting.
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