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We used Moontastic's services last month for our son's birthday. This was our first time renting a bouncer. We had a great experience. The service was great, on time, and accommodating. The bouncer was in excellent conditions and very clean. We highly recommend Moontastic Bouncers!
I wouldn't even give this place one star. I had nothing but problems with this Tony guy! The day I went in a placed an order with him for my wedding, we discussed table sizes and how many tables we wanted and as soon as we totaled it all up, he goes to place the order and says "Oh those tables aren't available" and didn't even care to correct the order. So after all of totaling it up and everything we had to switch to smaller tables and he gave us complete attitude when he had to re-do the order. God for bid he helps his customers! He was more concerned about getting out of work on time! Second situation. I reviewed the order form a couple days later and noticed the tables werent even on the slip, so when I called he screamed at me stating it was my fault that I didnt check the slip there and that we didnt even discuss tables. Really Tony, WHY WOULD A BRIDE NOT ORDER TABLES BUT ORDER EVERYTHING ELSE. Humm does that make sense to anyone else? Third situation. I told him three times after we ordered everything where the location was and what time to be there. Hum do you think they were there on time? NOPE! An hour and a half late and he had the audacity to yell at my dad on the phone on my wedding day saying "It was our fault we didnt give him a time and a location". Who in their right mind wouldnt put a location and time of delivery on the slip?!?? Last situation. Three days after the wedding, he calls my dad screaming at him because there was a table cloth missing. THREE DAYS after the wedding, come on, if it was really missing you would have noticed right away! His employees that night counted every single thing that got loaded on to the truck and he calls my dad and charged his card without permission for a table cloth that supposedly went missing! This Tony guy is nothing but a rude individual that calls his customers up screaming at them. Can anyone say ANGER MANAGEMENT! He shouldnt be running a company, let alone a company that supply's items for a wedding. DO NOT use this company if you want your wedding to start on time and spend the amount you were told in the first place. This place should be shut down! I would NOT recommend this party rental place to anyone! I have never seen a company where you cant get a hold of anyone and when they eventually do call back, you get a man on the other end screaming at you for disturbing him! Take my advise and do not go here! M&M party rental is a little more expensive, but let me tell you, you will get better customer service and RESPECT from their employees! Tony willl give you a line of BS about M&M party rental just to make him look better. Trust me, it doesnt!
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