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I ordered a $55 plain white birthday sheet cake for my mom's birthday and what I received was what tasted like pumpkin spice cake. Even the cake wasnt white, it was a yellow cake. The batter had either been overbeaten or the cake itself was just plain old. It was extremely dry, the top was hard, and it crumbled apart when you tried to put your fork through it. There was a miniscule layer of icing on the cake also. Seven people tried the cake, and no one could finish their (small) slices. My dad took 90% of the cake back to Irene's and he was told the most they could do is give us 20% off of our NEXT order, because they know well enough we would not come back to use the discount. My dad has been a small business owner in Old Town Lewisville for over 30 years, if anyone knows something about customer service, it's him. If we were given some appropriate form of refund I would not be writing this review, despite the terrible cake that no one could eat. Save your money and buy a cake from Market Street.
One word to describe Yaya's cakes, cupcakes, etc: DELICIOUS!!! When I have an event, I dont think twice and I utilize Yaya's services. Her cakes are so good and the prices are very reasonable. She is very creative. Whatever theme you want for your cake, she will do it exactly how you want it plus more!! You will not be disappointed! :0)
Love Sugar and Frosting!
I go to Sugar and Frosting for all of my cakes and sweets! The recently created a 3D dinosaur cake for my daughter's first birthday and it was the star of the party. It looked amazing, and tasted great! Everything is baked from scratch and they use real butter in their buttercreams- you can absolutely taste the difference.
Very Poor Service
Ed Signature Wedding was hired to do the Floral for my daughters Wedding, one of the most important days of her life. If you are considerating hiring Ed, please read our dreadful experience. Our Wedding was at the Piazza in Colleyville which is just across the street form his business. The floral is a major decision when planning a Wedding. My daughter had complete faith in Ed to provide the floral as written in our contact and paid for in advance. As our guest were arriving to the Wedding the floral was not near completed. Ed was not even at the Chapel so my Wedding Planner placed a call to Ed. Upon telling Ed the situtation and asking why he was not there he actually panic and hung up the phone. He never called back nor did he ever come to the Piazza. Our Flowers going down the isles in the chapel were the wrong color, correct flower color and display of Wedding Cake was not even done, along with many other completely missing items. The items that I am referring to were listed on our contact with Ed. I called Ed The following Tuesday, I could not believe the excuses he was stating. My daughter emailed him after she returned from her Honeymoon, he never replied to the email. I am now legally pursuing this matter. The main reason that I am doing this is to hopefully prevent this happening to another Bride. I hope sharing my experience will enlighten Brides to the poor quality of service we were provided by Ed Signature Weddings.
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In or around: Grapevine, TX
For my: Birthday (Adult)
Taking place on: December 27