• User rating:

"Know before you sign a contract - Terrible Service"
Miami, Fl
May 12, 2011

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Know before you sign a contract. She cancelled the contract within 60 days of the wedding even thou the contract states neither party can. Soiree Wedding and Planning Services charges for services she is not able to provide. She advertises a stress free wedding with unlimited phone calls and emails. Dealing with Soiree has been nothing but stress. My daughter explained the service she desired and purchased the package Soiree recommended. After numerous attempts of trying to communicate with her (both by phone and email) she does not respond. She never offers an apology for not communicating just excuses of 'it is the busiest time of the year and she has no assistant'. Even thou the contract states an assistant is included she admits to not having one. Once confronted with the contents of the contract her response is 'it is her contract and she can do what she wants to do. She does not have to conform to her contract'. After suggesting that maybe she should limit the number of weddings she accepts she got extremely irate. She prevents the bad reviews by canceling your contract and with holding 20% of the money as hostage and agree to return ½ of that providing you sign an agreement to no negative postings. She over charges on the invoice such as $42 for ONE case of bottled water. This is just one of the items.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.