• User rating:

"LOOK ELSEWHERE"
a.c.
florida
July 9, 2011

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to make a long story short: wedding was at the end of October/2010 and it's now July/2011 and I have yet to receive a single picture. She was suppose to send me a special "thank you" picture two weeks after the wedding so we could put them in our thank you cards-we didnt receive them. We sent many emails and left many voicemails and all we got was one email (which felt more like a group email) in February from her husband apologizing and saying that the pictures aren't suppose to take this long and that we'll get them in two weeks. Well, that time has come and gone with no communication and we're now in the process of filing a lawsuit. I know its hard to listen to online reviews but please trust me and the other brides that have been wronged by her- do not hire her-there are other photographers that can give you beautiful pictures and won't give you heartbreak.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

• User rating:

"DO NOT RECOMMEND"
Kiki
Orlando, FL
February 22, 2011

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She was nice at first meeting... Paid for a two hour session, that turned into a one hour session... During which she became insulting, sarcastic and snotty... but she thought she was cute.... But what was worse than that, if you can imagine, was that she never responded to my emails, texts and phone calls after the shoot... her and her husband have NO CLUE how to run a business or provide quality customer service...

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

• User rating:

"Took our money, but never received wedding pictures!"
Sara
Orlando, FL
January 20, 2011

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We got married in the middle of October. Three months later, we have yet to receive a single photo or ANY communication from Leigh Taylor Photography...despite the fact she has since processed and posted three much more elaborate weddings and an engagement session that all took place after our wedding. We have called, emailed, and sent a certified letter...none of which received a response. On the wedding day, Leigh started criticizing my venue as soon as she arrived and was nasty to some of my family members. Her nasty attitude made me tense and upset on my wedding day. She forced us to do shots that I felt were not appropriate, telling us to "humor her". She did not take many of the "standard wedding shots" that I asked for such as a picture of my Mom and I alone, my Husband and his Mom alone, photos of us getting ready, etc. She snapped at me for smiling too much for the pictures too. It is normal to smile on your wedding day, right? When we hired her in October of 2009 she did not have any negative reviews online or with the Better Business Bureau (BBB). Now, she has an "F" rating with the BBB and online complaints on wedding sites. I did some research and was able to get in touch with one of the brides who gave her a bad review and had a similar experience. She has put me in touch with other brides who have also had bad experiences - ranging from not getting credits for albums and prints, missing "standard wedding shots", having another lesser talented photographer shoot the wedding, to (like us) not receiving any photos at all. This group of people who have had bad experiences with Leigh Taylor Photography has now grown to 23 members! All of the disgruntled brides share similar complaints of LTP's unprofessionalism and complete lack of responsiveness. I have already filed numerous complaints and am in the process of filing a lawsuit. Brides to be - do yourself a favor and don't get suckered by Leigh's beautiful photos on her website like I did and pay attention to all of the reviews you read online about wedding vendors in general. It can save you money and heartache! Leigh Taylor has not only stolen our money, but she has stolen something more important, the photographic memories of our wedding day. As any couple can imagine, that is what is truly devastating.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

• User rating:

"You DON'T Get What You Pay For"
Erica B
Orlando, FL
January 16, 2011

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My husband and I also hired Leigh Taylor Photography for our May 2010 wedding and had quite an experience with her. Our wedding photos were the most important thing to us so we splurged a little when we hired Leigh Taylor for $3,100 to photograph our wedding. I was totally shocked when Andy Taylor, Leigh's husband and business partner, called at 4pm the day before the wedding to let me know she was very sick and would not be able to make it. They sent two other photographers in her place and Andy was also there as the lighting guy. There wasn't much I could do at the time being that it was 25 hours until I said "I Do." I couldn't pitch a fit or fire them because then I would have no one to document this very special day. Andy assured me that Leigh's second shooter photographs like her and that Leigh would be editing all the photos so they will all look like Leigh's work. So with not many choices or options I said okay. I anticipated some sort of communication from Leigh soon following the wedding, such as an apology or a preview of some of my photos. A month went by and I had not even heard, or seen, anything from Leigh or Andy. I was the one who had to chase them down. I sent numerous emails before she set up a gallery of her favorite pictures from our wedding for me to see. To say I was disappointed is an understatement. The photos were good, but we paid for great photos and they didn't look like Leigh's work. I told her how I felt but she stood by the quality of the photos. She offered me a free session with digital negatives to make up for not being there. I thanked her for the offer but told her I would rather have an album. As much as we were unhappy with the photos we had seen so far, we didn't want to do a bridal session. Our wedding was something we wanted to experience once and we couldn't afford to have my hair and make-up redone and rent a suit for my husband so we could get better pictures that should of been taken in the first place. Plus, I would know that every time I looked at them that it wasn't our wedding day. Unfortunately Leigh said she would be not willing to provide me with an album because that would cost her money and in her offering a session, it would only cost her her time and talent. Apparently, she has no problem taking money out of my pocket though. I was told that I would have all edited photos on a disc between 6 and 8 weeks. At the 8 week mark I tried contacting them to inquire about the whereabouts of the pictures. Leigh responded after I sent her three emails saying that since she was sick (in May) she was still trying to catch up on editing and she would have them to me soon. My photos finally arrived on August 9th, 12 weeks and 2 days after our wedding. We received about 1100 photos and out of 1100 photos we don't have one single picture of my husband and his groomsmen or him and his best man, a single picture of me with my either one of my parents or him with just his parents, and numerous other types of photos that are a staple in wedding photography. I called Leigh and Andy out on this and they threw the 2nd photographer THEY HIRED under the bus saying it was her fault for not getting these photos. Also, most of the pictures of me getting ready are in black and white and they refuse to give me the original photos and have dragged their feet about sending me edited color photos of the prep stating that we had poor lighting. Another 5 months have passed and I have not received any additional photos or a response from either Leigh or Andy regarding a $250 ala cart credit after I've sent numerous emails, texts, and voice mails. Leigh Taylor doesn't know how to treat clients with respect, dignity or with any professionalism. I would NOT recommend her to even my worst enemy.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.