• User rating:

"Party for my daughter"
Dallas, Texas
September 22, 2011

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I rented this facility out for my daughter's quincenera. We got there and the decorations were great! However, we did have several issues, the biggest of which was the fact that as the cake(s) were put out it was discovered that there were ants on the table, plates and the main cake itself. The owner's representative came out with a can of ant spray in one hand and a towel in the other. He then proceeded to spray the table area (the cake had been taken back to the kitchen) and then used the towel to wipe off the plates! At that time I had someone go out and buy plastic plates for use in serving the cake. I also had several guests tell me that when they went back for more food, they were told "you have already been up here to many times". We were also told 3 different times to turn the music down. I went outside at that point and the music could not even be heard outside the building! We were also told the air conditioning would be ... my daughter's quincenera. We got there and the decorations were great! However, we did have several issues, the biggest of which was the fact that as the cake(s) were put out it was discovered that there were ants on the table, plates and the main cake itself. The owner's representative came out with a can of ant spray in one hand and a towel in the other. He then proceeded to spray the table area (the cake had been taken back to the kitchen) and then used the towel to wipe off the plates! At that time I had someone go out and buy plastic plates for use in serving the cake. I also had several guests tell me that when they went back for more food, they were told "you have already been up here to many times". We were also told 3 different times to turn the music down. I went outside at that point and the music could not even be heard outside the building! We were also told the air conditioning would be adequate for the event, when in fact we had to ask several times if it could be turned down because people were too hot. And lastly, we only had access to 1 out of 3 toilets in the ladies restroom, which we told someone "had been called" to fix, but it was not fixed while we were there and we left at 1am. Show less

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.