"Do Not Book These People"
June 11, 2011
I called Michelle to ask her for availability for a Sat for my daughter's second birthday and she said she was available for the day and times that I wanted. She also informed me go online and book it there. I did exactly what she told me to do. I filled in the information required and paid the $35 fee for 2 hour service. I called her the next day, the day after that, and the morning of the event with no return phone call from her. She finally returned my call at 4:35 (mind you the event I had booked was suppose to be for 4-6.) She didn't know anything about my event. Was very confused about what I was talking to her about. I don't understand how this business can easily take my $35 deposit but can't remember my event or name. After getting a little irritated with her Michelle said I was not being nice and hung up on me. No mention if she was going to return my deposit or not and she didn't even attempt to amend the situation. This situation was handled very unprofessionally. I have never had that kind of service.
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.