"Terrible communication"
Milwaukee, WI
October 13, 2010
We hired Erin for our wedding this past summer based her pictures on her website. After we hired her and paid our deposit, communication went downhill. She had said that email was the best way to contact her, but wouldn't reply to any correspondence for 2 weeks, sometimes even more. The day of the wedding, she wasn't giving us any ideas for our bridal party pictures, we had to come up with everything on our own. After the wedding, we didn't receive any progress reports, so after several emails asking for a timeline (she didn't have one in the contract) and several weeks, finally responded saying that she would send the CD of proofs when she was done with them. The only reason I didn't give one star is because our pictures came out pretty well. But to me, the communication issues were enough to not want to refer anyone to her. I'd rather pay more for someone who is more professional and who would make the experience more positive.
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.