• User rating:

"Awful service"
Sara
Syracuse, NY
January 22, 2013

---

My husband and I contacted Craig at the beginning of December to do a photo session for family members and their beloved dog as a Christmas present. Two days later, he sent back a very thorough e-mail asking all sorts of questions. This e-mail not only included acknowledging the fact this may be a Christmas gift but also inquired such detailed questions as to where we believed the picture would ultimately be hung. (This seemed irrelevant but I answered figuring I'm not artsy and it would help his process.) He ended his e-mail by telling me I would not be disappointed. I answered his e-mail the same day he responded to my inquiry. It is a month and a half later and he still has never bothered to write me back. If my business was not the type he was interested in, a courtesy e-mail would have been professional. However, he advertised pet photography, which was what we wanted, and then rudely never responded. I would HIGHLY not recommend this photographer because he was extremely unreliable. We waited a while for a response, he never responded despite a follow-up e-mail from me 5 days later and we ended up having to seek last-minute services elsewhere. To date, approximately 50 days later, he still has not bothered to apologize for his grossly unprofessional mannerism.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.