• User rating:

"The Customer Service from Hell"
MIRAMAR, FLORIDA
June 6, 2011

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After reading the other reviews I wanted to make sure that everything would go smooth. I had my Spanish friend call to make some changes on the order the Customer Service is the worst. How can any one be successful if you do not know how to treat the people who will keep you in business. The Driver was very kind he was the only good part of any of there services. Every thing I requested was there and he set it up were I ask him to do so with willingness. The Bounce House and decorations is good materials but the office person treat you with no respect after they take your money.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

• User rating:

"THEY WILL TAKE YOUR MONEY!!"
Claudia
Miramar
October 6, 2010

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DON’T DO BUSINESS WITH THIS VENDOR. Lady is very rude. Once they get your deposit, they will not give it back to you. I called this place and made a reservation but they did not mention to me at any point that deposit was not refundable. I called 10 minutes later to cancel because by husband had made a reservation elsewhere (at this point I know there was no transaction made, the lady put me on hold according to her to check the paperwork but I know it was to enter transaction, I checked the exact time with the bank), the lady refused to refund my deposit even though event is in 3 days!!. I understand there are vendors that will retain a small % for cancellations but not the whole amount!!!, and I gave them 3 days notice!!! I am very upset, this is unethical. To top it all, the lady (Sujeris or something like that) was extremely rude. When I mentioned that I would not give positive references about her company she said she could care less, that they have been in business for 10 years and that it would not make a difference. DON’T make the mistake I made. DON’T DEAL WITH THIS VENDOR. BEWARE OF YOUR MONEY!!

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.