• User rating:

"DO NOT RENT FROM THIS COMPANY...THEY WILL TAKE YOUR MONEY, LIE AND LEAVE YOU STRANDED"
HONOLULU
May 23, 2012

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DO NOT RENT FROM THIS COMPANY...I CANNOT BELIEVE THEY EVEN EXIST WITH THE MOST TERRIBLE CUSTOMER SERVICE EVER. WHEN THEY EVER PICK UP THE PHONE THEN THEY WILL TRY TO BE NICE AND SUCKER YOU IN THINKING YOU GO A GOOD DEAL THEN THEY NEVER RETURN CALL NOR E MAILS. TIM AND DIANE ARE THE ABSOLUTE WORST PEOPLE FOR CUSTOMER SERVICE I AM SURPRISED THEY STILL EXIST. I TIM QUOTED ME A PRICE THEN WHEN EVER I TRIED TO CALL BACK HE WOULD STUDDER ON PHONE TRYING TO TELL ME THAT DIANE WAS GONNA CALL BACK AND SHE NEVER DOES. THEN DIANE WOULD SAY TIM WILL CALL BACK AND IT GOES BACK AND FORTH WITH NO RESOLUTION.THEN THEY SEND ME A QUOTE FINALLY AFTER I HAD SENT SEVERAL REQUEST FOR A FINAL QUOTE BECAUSE THE WEDDING WAS NEAR. THEN WHEN THEY FINALLY SENT IT OVER IT HAD EXTRA CHARGES AND DIDNT HAVE ALL THE TABLE COVERS THEN AFTER SEVERAL E MAIL ATTEMPTS AND PHONE CALL ATTEMPTS I WAS TOLD THAT THEY DIDNT HAVE ALL I ORDERED FOR THE WEDDING AND LEFT ME SCRABBLING TO FIND ANOTHER COMPANY 2 WEEKS BEFORE THE WEDDING...DO NOT EVER USE THIS COMPANY OR YOU WILL GE SCREWED JUST LIKE I DID!

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.