Lake stevens, wa
August 7, 2013
Worst company I have ever worked with!! I used them because the prices were great. Only $1 per chair cover. At first the communication was great, the owner, Yara, would respond to my emails very quickly. I told her what I wanted, she got back to me right away, and I paid several months in advance and said we could pick up the covers the day before the wedding. About six weeks prior to my wedding, I found out I could get into my venue early and asked her if I could pick them up on August 1 instead of August 2, she said sure, no problem and we could pick them up anytime between 10am and 6pm. I emailed her the night before we were to pick them up an told her my fiancé would be picking up the covers an not me. I received an email from her the following morning HALF AN HOUR before we were supposed to pick them up telling me they wouldn't be ready until 5 pm that night. I called her and her phone went right to voicemail. Several hours later she finally responded to my email and said she was sorry but for the trouble she could deliver them free of charge the next day at 6 pm. I told her that is when my rehearsal dinner was and I didn't have the time to put them all on the night before the wedding and if it would be that late she would need to put them all on as well. She agreed. When I emailed her back to confirm the time I never got a response. The next morning I tried calling her again to confirm, she answered the phone and as soon as I said who I was she hung up.....um, what?? I called again and the phone went right to voicemail. I emailed her, no response. Hours later she finally emailed me and said she would be there around 6:45, originally it was 6. 6:45 came and went, she finally showed up at 8:30. No apology or anything. I spent the entire day before my wedding stressing and waiting for her to show up when i shoukd have been relaxing with my bridesmaids. I was unable to enjoy my rehearsal dinner. I would NEVER recommend her to anyone!! Stay away!
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.