• User rating:

"Terrible Craftmanship!"
Atlanta, GA
February 10, 2011

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I thought Jennifer's website was extremely professional and that her examples were beautiful. Unfortunately, what I received was anything but professional and beautiful. The envelops had incorrect or misspelled names and or addresses. The calligraphy was not straight or centered. It basically looked like I had done it myself. When I contacted Jennifer she was unsure of which envelops were mine?!?! (even though I had just received them the previous day) It was not as if I contacted her weeks later. When I reminded her which envelops were mine she stated that it was hard for her to remember since she has about ten clients at a time (maybe this is her problem, not enough time to spend on the calligraphy). I explained my complaints and asked her what she could offer. She stated that she has never received a complaint and was unsure how to handle it (which was apparently untrue, once I searched her I found many poor reviews). She said that she would have to talk to her husband and she would call me back (not very professional in my opinion). She did not call me back, she emailed me and said that she was sorry I was unhappy, but that she completed the work and she had nothing to offer me. Really?!?! Nothing to offer! No refund, no partial refund, no offer to redo them (even though I would not have taken her up on that), nothing. The worst part is that I cannot use these envelops and I now have to order more envelops and pay for a rush delivery and then pay to have them addressed. So, now I have spent double. Bottom line is, I would not use her ever. Please learn from my mistake and find someone else!!!

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.