• User rating:

"Bad customer service"
Nashville, TN
June 12, 2013

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My experience with. Anne Jordan Photography was far less than pleasant. I purchased a social coupon and contacted Ms. Jordan months in advance to schedule a session. At which time I was told it was too early to pinpoint a date, the date I requested was not a good date, and to contact her at another date. I contacted Ms. Jordan a week prior to when she told me to follow-up for an appointment, to be told that the only date she had was the date she previously told me was not a good date (I had already booked another photographer on the "bad date"). I went with this "bad date" though I was disappointed that all other dates were "booked" though I contacted Ms. Jordan well in advance. In the end, I was not able to take the photos at all. It rained most of the booked day, and my eye had swollen (so pictures of me would not be a good idea). I sent Ms. Jordan a message to let her know about my eye...crickets. I worked with four photographers during this two month period of returning to the US and Ms. Jordan is the only one who did not follow-up with me prior to the appointment time. Of the two booked for that same day, she is the only one who did not reply to my message to cancel the session. Anne Jordan may take good photos, but her customer service with me was absolutely horrible!!

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.