Aqua Limo Ground Transportation

Address	9425 Brookpark Road Cleveland, OH 44129
Phone	(440) 808-2782

A full service ground transportation company featuring Sedans, SUV's, 10 Passenger Super Stretch Limousines, 14 Passenger Stretch SUV's, 20 Passenger VIP Luxury Limo Coaces, 25 Passenger Shuttle Vehicles, 30 Passenger VIP Luxury Limo Coaches, and full sized 47 Passenger Motor Coaches.

Post a review for Aqua Limo Ground Transportation, Cleveland, Ohio

User rating: 1 of 5 stars

"Nightmare experience"
Rob Dickson Cleveland, Ohio
November 28, 2009

I ordered a bus for the biggest drinking night of the year the day before Thanksgiving 2009. I had a party of 20 people waiting for this bus to come get us at 10:30 pm that night. Not only did the bus NEVER come but I was treated to a sarcastic tone and terrible responses. The dispatcher had no reason or explanation as to why the driver was not there and could not get a hold of him. To "make it right" the dispatcher sent me 3 VAN cabs as compensation, which in turn the cab driver told me 25 minutes he'd be there 45 went by and told me 10 more minutes by that time I told him its been 10 more minutes for the past 40 minutes and was then cussed out by that cab driver. After this not only did I not receive an immediate apology from the company but it took them 3 days to even tell me what happened. Their compensation to me was to give me a bus again for $100 off. As if saving $5 a person is going to make anyone want to trust them to possibly ruin another night. Do NOT use this service I've never heard of or dealt with such a terrible and ill prepared business. So many things could have been done to avoid this such as have extra drivers on call, have extra buses instead of waiting until the driver has not shown for an hour to do anything. Again please do not use this service.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

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User rating: 5 of 5 stars

"Great Service!"
Lisa Avon Lake, Ohio
September 19, 2009

We were upgraded for free to a stretch excursion (beautiful) for our wedding, we were so excited! Thank you Aqua Limo, we will certainly use you again!

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

Write a review of Aqua Limo Ground Transportation

User rating: 1 of 5 stars

"HORRIBLE SERVICE"
OHIO
September 5, 2009

We were supposed to have our bachelor/ette party tonight. The guy called and cancelled 6 hours prior to the party. He referred us to another company that was $300 more and is completely ugly! This company is a nightmare to deal with and unreliable. He didn't offer to pay the extra or anything!

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

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User rating: 1 of 5 stars

"Terrible Service"
Cleveland
September 4, 2009

We used Aqua Limo for our wedding day transportation and it was a nightmare. The air conditioning on the bus was broken, and then the bus broke down on the side of the highway, leaving us stranded for well over one hour until another bus that did not even have air conditioning came to pick us up. The customer service I've received since the incident has been horrific. I have received no compensation whatsoever. The extra money you will pay for a reputable company is definitely worth it.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

Write a review of Aqua Limo Ground Transportation

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