Prime Time Party Rental
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Address
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2104 West Dorothy Lane
Dayton, OH
45439
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Phone
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(937) 296-9262
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Prime Time Party Rental is Southwest Ohio’s largest source for all of your party rental needs, including tents, tables, chairs, china, flatware, linens and much more! Our expansive showroom will astonish you with the variety of table linens that we offer. Feel free to stop in and set up a table to visualize your special day! No event is too big or too small for our event planning specialists. We can help make your next event an affair to remember. You can also use our on-line catalog and event planning guide to help plan your next event.
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User rating:
"Highly recommended for work events!"
Vandalia, OH
August 25, 2009
I rented some items for a Grand Opening event for a new store opening at work. Snocone machine, popcorn machine, helium tank... The woman on the phone spent a lot of time with me describing the different options to help boost traffic flow during this event. This same employee stayed late past open hours on a Saturday to walk me through how to set up these machines and use them properly. I already referred PrimeTime to other Store Managers in the area. Thanks for your help and extra effort!
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.
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User rating:
"Absolutely phenomenal!"
Dayton, OH
August 25, 2009
My mother recently held a baby shower for the birth of my first daughter. We used PrimeTime Party Rental for decorations – chair covers and bows, center pieces, cupcake tower, et cetera. Not only were the decorations a HUGE success (they looked beautiful), but the representative that assisted us was absolutely friendly and wonderful! She made the experience a fun one! Her assistance helped alleviate the stress of planning a baby shower. She gave us ideas and pointed us to other vendors (such as a caterer) where needed. Would definitely recommend this company for showers, parties, weddings, et cetera. Thanks again!
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.
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User rating:
"Will NEVER use them again"
Troy, Ohio
August 11, 2009
We recently rented from Prime Time Party Rental for our son's wedding. The wedding site was an hour away from the rental place. They had not included 7 tablecloths and one of the tablecloths had black mildew spots on the top. We called them and they would not work with us at all. Yes, we readily agreed and admitted that we could have done things differently to prevent this mix-up on our part, but Prime Time would admit absolutely no responsibility that they were partly to blame. We got no discount, no help, nothing that would bring a resolution that could have kept the customer happy. We were probably more concerned that one of the sales people actually lied to us. They obviously care more about themselves than they do the customer. Which ultimately is a bad business practice. We will never use them again for anything.
Vendor response: Prime Time Party Rental always tries to go above and beyond to meet the customer's needs, which is a main reason that we are one of the premier party rental companies in the Miami Valley. We care for our customers and are saddened that this review poster thinks otherwise. The said review was written not by a Prime Time contract/reservation holder, but by the parents of the groom whom is now married to the person who had made the reservation. When the groom had called in to inform us of the missing linens, we had immediately referenced the contract, which was signed and reviewed by the bride multiple times. We had come to find that the "missing" linens were never initially on the order. We did however provide the party with a mildewed linen and offered to switch it out with a new one. We had also offered to provide the customer with the linens that they had failed to order, under the circumstances that they come and pick them up or we deliver them at an additional charge. The groom had opted to drive to our location to pick up the linens. When he had arrived, he was immediatly defensive and hard to work with. We provided him with a new linen to replace the one that was mildewed and did not charge him for either of the linens. When asked if there was anything else we could do to make the situation better, he responded, "Don't worry about it. You'll see the bad reviews". How can we be accused of not trying the help them when the groom had refused to allow us to do so? When the groom's parents had returned the items the following week, we again apologized up and down for their inconvenience, to with which they replied, "Well you're not sorry enough". Regardless of what lengths a business may go to, sometimes certain customers just cannot be pleased which is reflected in the above review.
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.
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