One Voice Productions

Address	1589 B Old Moultrie Rd. St Augustine, FL 32084
Phone	(904) 823-8865

We are your one stop wedding and event shop in North Florida! We offer Fulltime Professional services with a strong reputation. Give us a call under no obligation. This is your event... we want to make it special 904-823-8865 or 904-808-8380

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User rating: 1 of 5 stars

"BAIT AND SWITCH!"
M.B. St Augustine, Florida
April 26, 2008

We used one voice for our DJ and some of our rental services. We thought from our initial consultation that the company was laid back but got it done... laid back yes, but our experience was outright unscrupulous. We were told we were getting a certain DJ with plenty of experience and then got someone else that seemed to have little experience and ended up playing two of my three "do not plays". He lacked a bit of a personality and didn't "take charge" very well. When it came to rentals, their delivery person was outright RUDE. I was unable to get in touch with anyone regarding a broken item and they refused a refund due to my "refusal" to contact them, however I called the DJ freaking out and he said he would get in touch with Shawn (the owner that is not there half the time) and Shawn was of course unavailable. Then when I contacted the company the following Monday, they said the emergency number on my paperwork and I was not to be refunded my money... However, this number was only on my final invoice- NOT on my ORIGINAL contract, which is what I had with me on the wedding day. Not only are the staff rude, the owner is as well. He told me that I was difficult the entire time and that I was a customer that was impossible to please. COME ON!!! All I asked for was honesty and for them to be upfront with their fees. Customer BEWARE!

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

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One Voice Productions
1589 B Old Moultrie Rd.
St Augustine, FL
32084

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