Flowers And Gifts At Monroe Floral

Address	113 W McDougal Street Monroe, WA 98272
Phone	(360) 794-7001

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FLOWERS Monroe - Flower Delivery Monroe WA - Florist Shop - FLORISTS - FTD - TELEFLORA - Flower Shop - order flowers online for Monroe WA, Washington - Valentine's Day Flowers, Christmas Flowers, Mothers Day Flowers, Funeral Flowers, Sympathy Flowers, Wedding Flowers, wedding florist, wedding bouquet, Send flowers through a local florist in Monroe Wa Washington.

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User rating: 2 of 5 stars

"Disappointed :("
Sultan, Washington
May 12, 2009

Two years in a row now my daughter in Canada has used Monroe Floral to send me flowers for Mother's Day. ....Last year they came in a vase with "Thank You " on the front. This year she order flowers in a basket with balloons....no balloons made it to me! Not sure if there is a communication problem or what?? Or if they might be taking advantage of the fact that she is not in the country to check up on her order?? Probably wouldn't use them myself for order flowers.

Vendor response: Dear customer, last year one of the mothers day specials was a lavender vase with thank you on it from teleflora. If you were unhappy with it we would have replaced it at no charge to you for the same value. Wire in orders include all products listed not seperately but under the same description and they say add a balloon or balloons. Alot of florists have complained to both ftd and teleflora about this. We would like seperate descriptions for balloons or plush animals on the order so they are not overlooked. During the busy holiday sometimes we see so many similar orders, we look at the product descriptions repeatedly and don't see add balloons typed at the end of the description. We try hard however sometimes things are missed. We apologize for this mistake and wished you would have called us. Every gift is important to us and we would have corrected our mistake promptly. Our return customers are what have kept us in buisness since 1946. Please email us at monroefloral@aol.com or call us and let us know how we could make this right. Sincerly the staff at Monroe floral.

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Flowers And Gifts At Monroe Floral
113 W McDougal Street
Monroe, WA
98272

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