Belazio Galleria Carmichael Flowers
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Address
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6241 - 6243 Fair Oaks Blvd.
Carmichael, CA
95608
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Phone
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(888) 224-7673
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User rating: 
"Belazio Contracts & Rules specified from initial consultations."
ila sacramento
April 18, 2008
FYI....................Jason has neglected to mention that they ( the Bride & Groom ) told me they would NOT pay for a full reception with food & beverages, instead they paid a very minimal fee for a meet and greet 2 hr reception for 50 guests at Belazio in the main 4000' galleria. No food, just a regular sheet cake , NO champagne or beverages, ---cider and ice water only. --- No entertainment, no dancing, no DJ. I suggested a fruit basket cake for a bit more elegance from an every day sheet cake. Looking at the original written contract & rules , they got exactly what they ordered and paid for.... Needless to say their guests were very upset, when showing up at dinner hour to find NO food or beverages , other than cake , cider & water. They told me they could not afford flowers, decorations or centerpieces so I let them use some grape/iron centerpieces I had made for Belazio events. It is clearly spelled out in the rules and regulations --- what decor and florals can be brought into Belazio. ..........Anyone who knows us, knows that we DO NOT dress down to events at our place. I'm sorry Jason I don't wear JEANS !!! So where you came up with that...... other than for the drama queen effect..... We dress appropriately for the occasions and events at Belazio.................. As far as extra staff, for only 40- 50 guests who are only having cake and cider served, extra help was not needed. It was served by my husband and myself to each of the 40 guests there and we had it completely under control as we always did. As far as the cake table & cake arch, originally they were on carpet and later moved to tile floor with a picture perfect view in the background of one of our stunning mural artpieces. However, the happy couple decided they didn't like it , so we changed it back to the original location they had seen 4 months previously. Original cake was a $50 NON wedding cake, however 2 weeks prior to reception, they decided they wanted a 2 -3 tier wedding cake. I agreed to pay the additional cost for a wedding cake because they were wining so much and I wanted their special day to be just that --- Special---. I gave them a $150. budget to go pick out a different cake. Another Bride suggested the online bakery they mention, however after hearing negative response I gave them one of our preferred wedding cake bakers to go to. I made them pay the $30. delivery fee, because they went over the $150. budget I gave them - on the cake ---- They had the option to not pay the additional $30 by picking up their own cake . We do not transport wedding cakes -- never have -------- but they chose not to go pick up their cake so they were charged the delivery fee. This is a perfect example of the bride and groom paying the lowest price possible , and then coming in and making demands for extended hours, dj/sound system service, a 3 tier wedding cake, beverages , etc. and wanting it all for free ! I did provide ice tea & coffee for guests , just water as the beverage is inappropriate at a reception -- no matter what so called budget you are on! Looking over the original written contract, rules & regulations once again , they not only got exactly what they specified and paid for they also got all the additonal freebies I did for them to try to make the minimal bland reception as nice as could be with their very limited budget. A sound system was provided in the main galleria, the chapel sound system had been taken out per the property owners instructions because of next door tenant complaints. So each event required a professional DJ service to provide system, entertainment, music, etc. in the chapel room. This was clearly explained. Again they didn't want to pay for a DJ service. However they were not having entertainment, or dancing, nor did they need the additional 2000 ' room .... so what was all the fuss about? With the 40 or so guests, the 4000' main galleria room was plenty of room, they did not need the entire facilty of 6000'. I made sure the reception was as special as it could be, it was the Bride and Grooms decision to not have food , refreshments, , entertainment, or beverages other than water for their guests! Jason - All the time you spent on this article with all the false info about my place, is time and energy you should have spent on your own reception guests -- They would have appreciated it. I would have appreciated a thank you for all my efforts and my stunning facility--- making your reception a very special one. Instead you want to give it a negative tone and take it out on me that your guests were un happy with your choices and budget limitations. Fortunately , I have dozens of happy and loving brides and grooms who appreciated all my efforts on making their wedding receptions so spectacular, & all the time and money that made Belazio so stunning !!!!! Those I reflect on with much joy. Not your false accusations. Just yesterday I got a call from one of our 1st wedding receptions at Belazio , thanking me again for such a magical event in their lives and inviting us to their 2nd wedding anniversary party. We get many of those and treasure each one!
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.
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User rating: 
"The last review is spot on!"
Sacramento
December 31, 2007
Ila, the owner, is totally rude and demeaning! Where do I start? When we got there for the rehearsal we found that she had removed the columns along the wall at the front of the ceremony room...meaning that just to the left of where the bride is standing there were bare nails, stipped paint, and dried glue left on the wall...nice scenery for a wedding! Fortunately with quite a bit of prodding, she did put them back up, but a little further back from the two columns was the same scene. She went back on her word about things that were supposed to be provided (sodas and a sound system in the ceremony room). Additionally, she booked the caterer for a wedding of 160 people and the caterers were totally stunned to find out that there were more than 100 people there. So she charged us for 160 people for the catering and only booked it for 100...WOW! At the Belazio the dancing takes place in the same room as the ceremony, so they stacked and moved the chairs out of the way so that we could dance. We had the place booked until 11:00pm, so we were annoyed to see that they started putting the chairs back out on the dance floor at 9:30pm and Ila told us that we could just dance around them. She also claimed that we demanded that the bar only be opened for dinner, not before or after...this was not the case. We bought all of the alcohol to stock the bar, which there was plenty, and they refused to serve it! Around 9:30pm they started cleaning up the tables; throwing away people's half eaten cake that they were planning on coming back for and dumping out full glasses of beverages which they could not go refill at the bar. It was clear that they were trying to push us out at 9:30pm even though we weren't supposed to be out until 11:00. Isn't the clean-up time supposed to come out of their time, not ours? I'm quite sure they were doing this because they had a wedding the next day. Also, the Belazio managed to break and throw away one of our Waterford Crystal champagne flutes that had been etched as a present to us. Obviously we noticed it was missing when there was only one sitting on the table! When we confronted Ila about it, she tried to make us believe that one of the guests took it home as a momento...this is outrageous! After dealing with Ila for the entire night, we were not going to take her crap anymore. She said that they would go through the trash the next day and see if they found it...yeah right. Being so fed up with her we actually looked through the trash ourselves, and guess what? We found the broked flute in the trash...and yes, it was worth it!
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.
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User rating:
"Stay away...everything changes once you PAY"
Jason Sacramento
October 31, 2007
Our wedding was great, the Belazio stunk. When we first met with the owner, she made everything sound great, and we planed everything out with her, she was going to be the planner, arrange the cake, decor, everything, based on what we told her we wanted. This was about 6 months in advance. After about 3 months, we never heard from Belazio, so I contacted them about the cake, since we only had about 6 weeks left. She refered me to a cake web site where you order your cake online. I did not want this, plus they charged for samples. This is not at all what we discussed with Ila about the cake, she told us 4 months earlier that she worked with a bakery. This changed when it came time for the cake. When I contacted her about not wanting to use the www cake place, she said she would have to call me back after checking if other bakers were available. She called us back and told us where to go, BUT we were only budgeted for a sheet cake. Who wants a sheet cake for a wedding? We did not want this, and she said that is what the contract she wrote up said we would get. When I refered to the contract, it send wedding cake/fruit basket. She said that a fruit basket was a sheet cake and that we agreed to it. I had to fight her on this, I have no idea what a fruit basket cake is, I thought it was a cake filling. Anyway, after fighting with her, we got a 2 tier cake, after paying an additional $30. A few weeks later, we contact Belazio wanting to go over everything one more time, since I am not feeling confident in the Belazio at all. We go to the Belazio 2 weeks before the wedding, and we find that Ila has changed everything. First, the cake table was no longer placed where it was when we first met and made our arrangements. She moved the table from its nice location to a corner on the linoleum floor. When I told her I wanted the table put back where it was she told me NO, she got tired of cleaning the carpet after weddings so it stays where it is. I was getting mad. Then, all the table settings were wrong. We had gone over everything with her (she even had the way we wanted everything written down, and we had a copy as well), color, settings, center pieces etc. She had it all wrong. This seemed to make her mad when I pointed this out. So we went over it all over again. When we originally set everything up, the Belazio had a sound system set up in the chapel, well 2 weeks before the wedding this sound system was removed from the chapel. I told her she needed to get speakers in the chapel since our wedding relied heavily on music. She said she would work on it. So I thought we were all good. Now, at the rehersal (which you only get an hour for), 1 day before, we show up and the tables are not set right. Also, there is no sound system in the chapel, the gift table is in the wrong place, and the easel we were going to use for a picture of us is missing. So WE scramble around fixing everything ourselves. She tells us she will get an easel as agreed to in the beginning (which she does not) and Ila tells me if I want music in the chapel I have to bring in my own equipment. She does say however, that she can turn the volume up on the sound system in the banquet hall so we can hear it in the chapel. I dont want music in another room for my wedding, I want it in the chapel where it belongs, and was supposed to be in. So I get a bit angry and confront Ila on the problems, and she gets an attitude with me. Now the big day, I go to the Belazio in the morning to set up my own sound equipment, and she wont let me set the sound levels since I might disturb other businesses. So my bride shows up the Belazio with her crew, who bring flowers and odds and ends to set up last minutes details, and Ida has a cow that we brought our own flowers, since you are supposed to buy them from her if you want fresh flowers, (her prices for flowers are crazy), (also it does not say in the contract that you can not bring your own fresh flowers, the contract only says that the planner has final approval and say) So we get that settled. The wedding ceremony is great. Now the reception. Ida said she would have a staff to serve beverages etc. Her staff consisted of her and her husband, both wearing JEANS. We cut the cake, and we are supposed to have coffee, tea, etc., but no one gets any because the Belazio did not serve any, they set a table up buffet style, but did not make any announcement about the beverages being available, so none of our guest knew they could have a beverage. The table was set up back by the flower counter, kind of hidden, you would have to look to find it. The Belazio was very impersonal. The people that run it are very unfreindly once they get your money. Everything changed once we paid them. They wore JEANS to my wedding, what a slap in the face by them. I would not recommend them at all. They seem great when you first meet and go over everything, but once they get you they change. JEANS!!!! They did not try to fix anything, we did it all. Ida says she is a wedding planner, but yet she did not help plan or coordinate anything to do with our wedding. We did it ourselves. They made it very hard. Another strange thing, when we asked people we knew, or re-sent married people if they knew about the Belazio, no one did. When I researched it (after the fact) on the internet, I could not find any info from people that had a wedding at the Belazio. Kind of strange. But now I know why. I dont thing they do to many wedding, and the ones they do are probably like ours. Stay away.
This is the subjective opinion of an independent reviewer and not of Decidio, Inc.
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