Calamigos Ranch

Address	327 S. Latigo Cyn Rd. Malibu, CA 90265
Phone	(818) 889-6280

Family owned and operated for over 55 years Calamigos Ranch is located in the crest of the mountains above Malibu where more than 120 acres of natural beauty and the perfect climate await you, along with real hospitality and our commitment to hosting your group for wonderful time. We are in the business of making memories... lasting ones... yours. Calamigos Ranch is the ideal setting for your company picnic, conferences, team building, weddings, banquets and locations.

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User rating: 1 of 5 stars

"Terrible customer service!"
J M Texas
March 19, 2009

We contacted Calamigos via email requesting to book their venue. I had made a special trip out to California specifically to view and book a wedding venue. I live out of state because my fiance is an Air Force Pilot stationed in Texas. When I didn't hear back from our sales contact Erin Bagaason, who had been fairly unhelpful during the process but whom was supposed to be sending us the contract and taking our deposit, I decided to call and confirm the booking. I was told that another bride had a two-day hold on the date. I forwarded the email correspondence to the sales and management team but they didn't show any concern that a mistake had been made. They decided to honor the recent hold over our previous request to book. Both my fiance and I are very disappointed in their disorganized and irresponsible handling of the situation and I would not advise any couple to book with Calamigos Ranch. If this is how they treat you before you sign a contract I can only imagine what can happen after your are locked in with a deposit. Beautiful venue but definitely lacking in organization and service.

This is the subjective opinion of an independent reviewer and not of Decidio, Inc.

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