Problem #1:      The URL listed where your reciprocal link to Decidio is located is incorrect.

SOLUTION: Correct the URL where your reciprocal link can be found by following these steps:

• Log into your Decidio account from www.decidio.com/account

• Click on the 'link exchange' link on the left menu bar.

• Enter the correct URL where your reciprocal link is located in the 'Step 2' field.

• Click the 'Update' button on the bottom of the screen to save your changes.

Problem #2:      Some web design programs (such as MS FrontPage) automatically change HTML link code when copying/pasting HTML. 

SOLUTION:  Verify that the original link code has not been modified by following these steps:

• Find your reciprocal link to Decidio on your website.

• RIGHT CLICK your mouse anywhere on the page containing your reciprocal link.

• Select ‘View Source’ from the list that appears.

• Find the Decidio link code in the text (txt) file that appears. You can search manually or use the top toolbar by clicking Search – Find – and typing ‘Decidio’ in the field that appears.

• See if the original link code has been modified to something other than <a href="http://www.decidio.com"  If so, replace that portion of the incorrect link code with the correct code found below.

Incorrect code Example: <a class="decStyle" href="http://www.decidio.com">

Change to:       <a href="http://www.decidio.com" class="decStyle">

Problem #3:      Some websites being hosted by a third party or websites that use frames commonly show a URL different than the ‘true’ URL.

SOLUTION: Verify that the URL listed is the ‘true’ URL where your reciprocal link is located by following these steps:

• Find your reciprocal link to Decidio on your website.

• Using your mouse, move the cursor NEXT to the link (not directly on the link) and RIGHT CLICK your mouse.

• Select ‘Properties’ from the list that appears (usually on the very bottom).

• Find the ‘Address URL’ in the box that appears.  This is the true URL where your reciprocal link is located.

Compare the URL in the box that appears with the URL listed as where your Decidio account can be found.  If they are different, please log into your Decidio account and update the URL where your reciprocal link is located.

Problem #4: Due to technical reasons, some websites temporarily ‘go down’, experience connection problems, or happen to be offline when our link verification spider happens to go by your site.

SOLUTION: If this has happened, but your site is now back up AND there is a valid link on your site, you can safely disregard this message. We validate links once a week. If you get the same message two weeks in a row, it could indicate an invalid or unrecognizable link (see problems #1-3 above).